security is one of our highest priorities. We use state-of-the-art
software and other technologies to prevent unauthorized users from
accessing our systems, especially those accessible from the Internet.
Some of the measures we take are very apparent – encryption of
sensitive data, password protections, etc. Some protocols, although
less obvious, are equally effective. For example, if your User ID and
password are entered on a page that does not use the https protocol,
that data is encrypted when you submit it. Once you click the
“LOGIN” button, we secure the connection to our servers
using SSL technology, then transmit your User ID and Password. Once
received, this information is transported within our systems via an
Following are descriptions of some of the layers of technology we employ to help ensure the confidentiality of your transactions:
Corporate Grade Anti-Virus and FireWalls
Remember that once you've downloaded the proper browser, you must install it on your computer. Follow the browser manufacturer's instructions that appear on your screen.
Secure browsers employ secure sockets layer (SSL) technology to communicate with servers. This technology encrypts—or scrambles—the communication (ie. your account information) so it's virtually impossible for anyone other than or it’s affiliates to read it.
What is SSL?
SSL authenticates that the server you have connected to is the one it purports to be. You can be assured that you are actually communicating with the bank, and not a third party trying to intercept the transaction.
SSL creates a secure communication channel by encrypting all communication between the user and the server.
SSL conducts a cryptographic word count to ensure data integrity between the server and the user. The word count or checksum provides a count of the number of bytes in a document and ensures the exact number of bytes is transmitted and received. With SSL, even this checksum is encrypted so it cannot be modified. If a message is not received in its entirety, it is rejected and another copy of the message is sent automatically.
How can I tell when my
connection is secure?
Username and Password
How I can protect myself?
Never reveal your password to anyone. Never write it down where anyone can find it or figure out what it is. Change your password often, and be sure that you do not use common words that can be found in a dictionary, or numbers in a series. Try using birthdays combined with pet names, or sports teams combined with a birthday for example. Never access the site from a computer that an untrusted individual may have access to.
Treat your online username and password with care. In addition, you should make sure that no one is physically watching as you enter your password. Also take standard precautions to keep your computer free from viruses.
Please use our "Log Out" feature if you are going to be away from your computer for an extended period of time. Logout will end your session, and you will have to submit your username and password before entering the website again. We strongly recommend shutting down your browser as a good way to prevent others from using your access.
After a period of inactivity your current session on the website will automatically timeout. To restart your session, re-enter your username and password at the log in screen.
Network Security and Monitoring
SolidTrust Pay TrustCard