Privacy Policy

Solidtrustpay.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site:
solidtrustpay.com

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information that is for our records only.

Cookies

Our Site uses cookies to keep track of your session for logging in purposes. We do not use cookies for any other purpose.

Advertisers

We use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

These ad companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to·not having this information used by these companies, click here.

Notice Regarding Online Behavioral Advertising

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our Web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit www.networkadvertising.org.

Registration

Registration is not required to use Monamiwinery.com. A newsletter subscription, however, requires you to register your email address for receiving the newsletters. You can opt-out of newsletters by following the unique link provided in the newsletter that is sent to you.

Contests

We run contests on our site in which we ask visitors for contact information (like email address), and demographic information (like zip code, age, or income level).

Contact information from the contests is used to get in touch with the visitor when necessary. Sometimes external brands sponsor such competitions and demographic information about the users entering these competitions may be shared with the sponsors.

External Links

This site contains links to other sites. Wshc.eu is not responsible for the privacy practices or the content of such Web sites.

Link Submissions

By submitting the link suggestions, you allow us to promote your content on our site and our social media channels as part of our editorial.

We invite you to submit links to your content to be featured on our site by using the Suggest a link feature. Our editors review these submissions and may blog about them if found suitable. Our editors are not obliged to respond to these suggestions and offer no explanation as to why a link submission was rejected.

• We will never claim to be the original creator of your content;

• We will always link back to you and to your site from our editorial;

• We will always acknowledge and act on your right to have your content removed from our site. Please see the bottom of this policy to see how to contact us.

Children’s Guidelines

We care about children and understand that they have special privacy needs. Therefore, we have adopted the following privacy policy regarding children:

1. We will NOT collect, use, or distribute to third parties personally identifiable information without prior verifiable parental consent;

2. We will NOT give the child access to unmonitored chat rooms, message boards, email accounts, or other services that would give the child the ability to publicly post or otherwise distribute personally identifiable information without prior verifiable parental consent;

3. When verifiable parental consent is not obtained, we will only use the online contact information (such as email) to:

1. Respond directly to the child’s request on a one-time basis and not use that information to re-contact the child for other purposes;

2. Request the name or online contact information of a parent to obtain verifiable parental consent or provide parental notification;

3. Respond more than once directly to a specific request from a child (such as in the case where a child requests a newsletter subscription) and not used to re-contact the child for other purposes. We will use our best efforts to provide parental notification, which will include the nature and intended use as well as an opportunity for the parent to prevent the use of the information and participation in the activity;

4. We will only entice the child to divulge what is needed to participate in any activity, game, or service;

5. We will provide the parent a description of the specific types of personally identifiable information collected from their child upon request. We will allow the parent to refuse further use or future online collection of personally identifiable information, and provide a way for a parent to obtain any personally identifiable information collected from their child;

6. We will provide notice to children in age-appropriate terms of what personally identifiable information is to be collected;

7. We will NOT provide any links to Websites that are unsuitable for children;

8. We will encourage children to get their parent’s permission before sharing personal information online.

Implementation of LiveAgent for Enhanced Customer Support

SolidTrust Pay has integrated LiveAgent, a modern software solution, to elevate its customer support system. This implementation marks a significant step forward, addressing the high volume of support tickets and diverse customer needs. LiveAgent offers a blend of features like chat support, ticket handling, and a detailed knowledge base, enhancing the overall efficiency of customer service.

Customer Support Center Advancements

With LiveAgent, SolidTrust Pay now boasts a complete support center integrated into their website, including the capability to handle voice calls directly. Customers benefit from creating their support accounts, allowing them to manage their tickets efficiently and receive more personalized assistance.

Enhanced Interaction and Feedback Mechanisms

The detailed agent reports and the option for customers to create a support profile with a personal touch, like adding a photo, have fostered a more personal connection between SolidTrust Pay and its clients. The Reward/Rebuke feature for the support staff also emphasizes the importance of customer feedback, contributing to continuous improvement in service quality.

Expanding Service Offerings and User Experience

SolidTrust Pay’s commitment extends beyond traditional e-wallet services. It now includes features like diverse transaction options (card products, bank transfers, online banking, and cheques), account types catering to personal and business needs, and sophisticated fraud protection systems. The corporate upgrade, for instance, offers enhanced services and higher transaction limits, making it ideal for larger businesses.

User-friendly interface and Global Accessibility

The platform’s intuitive interface, multi-language localization, and comprehensive FAQ section ensure ease of use and accessibility for users worldwide. This user-centric approach is evident in the website’s design and the availability of diverse information resources.

Commitment to Ethical Practices and User Safety

SolidTrust Pay stands out for its ethical stance, particularly in its policy against supporting high-risk ventures like lottery, casino events, and MLM schemes. This approach not only aligns with moral standards but also ensures a safe and reliable environment for its users.

Efficient and Secure Transaction Methods

The system facilitates secure online purchases and money transfers without exposing sensitive bank or credit card details. This security aspect is crucial, especially for online shopping and international money transfers. The flexibility in funding and withdrawal options, including the provision to transfer funds to a VISA card, exemplifies the platform’s adaptability to user needs.

Active Community Engagement and Information Dissemination

SolidTrust Pay actively engages with its user community through forums and a developers section, providing essential insights and support for integrating its services into e-commerce platforms. This collaborative approach is instrumental in building trust and fostering a knowledgeable user base.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact:

[email protected]